AdaptableSupport
We're here to help you cook. Reach a person at the address below. This is the contact Apple reviewers and customers should use.
We read every message and aim to reply within 2 business days.
Delete your account
You can delete your account in the app. On iPhone, open Profile and tap Delete account. On Android, open You and tap Delete account. This permanently erases your Adaptable data. It does not cancel a store subscription.
Locked out? Email support@monsoro.co from the address on the account and tell us you want the account deleted. Details are in the Privacy Policy.
Sign-in and password
- Forgot password — use Forgot password? on the sign-in screen. We email a reset link.
- No confirmation email — check spam, then try signing up again or email support.
Common fixes
- Recipe generation failed — check your connection and try again in a minute. Daily limits protect the AI engine for everyone.
- Allergies — set them in Taste Profile. We block generations that still contain listed allergens when we can detect them. Always double-check ingredients if you have a severe allergy. Adaptable is not a medical device.
- Push notifications — enable them in Profile, then allow Adaptable in your phone's notification settings.
- Subscriptions — the price and any free trial are shown by the App Store or Google Play before you pay. Manage or cancel in that store's subscription settings.
Report content
See something abusive, unsafe, or spammy? In the app, use Report on a comment. For a recipe or anything urgent (including a safety issue), email support@monsoro.co with the link and a short description.
We review reports and may remove content or suspend accounts that break our Community guidelines.